Cookie policy

Cookie and Privacy Policy

Introduction

When you visit our website, we collect information about you to improve your experience and our services. We always process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for processing your personal data is:

Ascot Hotel
Studiestræde 61
1554 Copenhagen V
Denmark
Email: hotel@hildebrandt-hammer.dk

What information do we collect?

We may collect the following types of information:

  • Information you provide (e.g. via contact forms)
  • Technical data (e.g. IP address, browser, device)
  • Usage data (e.g. pages visited and interactions on the site)

Purpose of processing

We use your information for the following purposes:

  • To respond to your inquiries
  • To improve our website and user experience
  • To analyze traffic and usage
  • To provide our services

Cookies

We use cookies to ensure the website functions properly and to analyze usage.

Cookies are small text files stored on your device.

We use the following types of cookies:

  • Necessary cookies
  • Analytics cookies

We use Google Analytics provided by Google LLC.

Analytics cookies are only set if you provide consent via our cookie banner. You can withdraw or change your consent at any time.

Cookies are stored for up to 26 months unless you delete them earlier.

Legal basis

We process your personal data based on:

  • Consent (e.g. cookies)
  • Performance of a contract (e.g. when you contact us)
  • Legitimate interests (e.g. improving the website and security)

Sharing of information

We may share your data with service providers (data processors) who assist with website operation, hosting, and analytics.

Some of these providers may be located outside the EU/EEA. In such cases, we ensure that appropriate safeguards are in place in accordance with GDPR.

Data retention

We retain your data only as long as necessary:

  • Inquiries: up to 12 months
  • Analytics data: up to 26 months

Data is deleted after this period.

Your rights

You have the right to:

  • Access your personal data
  • Rectify or erase your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

You can contact us at: hotel@hildebrandt-hammer.dk

You also have the right to lodge a complaint with the Danish Data Protection Agency.

Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

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